Your Safety And Confort Is Our #1 Concern
The following guidelines have been created to protect the health + safety of Beauty Villa Vergara’s employees, clients, and communities. This page will be updated as further information is released and as our protocols change per the CDC, LA County, and CA government guidelines.
Please read on for answers to frequently asked questions and to learn more about our ongoing efforts.
Scheduling
What do I need to know about making an appointment?
As with all appointments, we require your first + last name, date of birth, and credit card. Moving forward, our Client Coordinators will be asking the following questions:
• Have you been ill with fever/cough/other symptoms in the past 2 weeks?
• Have you been exposed to anyone who has been ill or confirmed positive for COVID in the past 2 weeks?
• Have you been tested for the virus and/or antibody to COVID? If so, when and what was the result?
Any patient that responds yes to any of these questions will need to wait at least 2 weeks after the illness/exposure/positive virus test to book an appointment.
Appointment Protocols
How is Beauty Villa Vergara reducing the risk of spread?
All check-in and checkout procedures are as contactless as possible. When you arrive for your appointment your temperature will be taken and you will be given hand sanitizer. We have streamlined our checkout process to ensure there is no unnecessary contact.
Only Client Coordinators can touch products. This, unfortunately, means no testers at the moment.
We have altered all schedules to have as few people in the office at once.
All staff members are required to wear masks at all times.
What do I need to know before my appointment?
We are asking all clients to follow the following guidelines to ensure the health + safety of our staff:
• You must be wearing a mask when you enter the office.
Can I bring a friend?
We are working hard to limit the amount of people inside the Villa so we are kindly asking all clients to refrain from bringing a plus one. If you’re really wanting to bring someone, please email info@beautyvillavergara.
Has your cancellation policy changed?
Yes! If you are feeling sick, have been exposed to someone with COVID, or tested positive for COVID please let us know and we can help you reschedule your appointment with no cancellation fee.
Beauty Villa Vergara Team
